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Our Principles

  • To focus on service users
  • We aim to provide personal care and support in ways, which have positive outcomes for service users and promote their active participation
  • To ensure that we are fit for our purpose
  • We examine our operations constantly to ensure that we are successfully achieving our stated aims and purposes
  • We welcome feedback from our service users, their friends and relatives
  • To work for the comprehensive welfare of our service users upholding their rights and challenging discrimination
  • We aim to provide for each service user a package of care that contributes to his or her overall personal and health care needs and preferences
  • Maximise each service user's independence and to ensure as fully as possible the services user's maximum participation in the community
  • We aim to ensure that the care we provide meets the assessed needs of each service user, that needs are re-assessed as frequently as necessary, and that the care and support provided has the flexibility to respond to changing needs or requirements
  • We are whole-heartedly committed to providing “Excellent” quality services and to endeavour continuous improvement in the level of care we offer
  • To employ an “Excellent” quality workforce that can meet the needs and aspirations of our service users

The aim of the service is to provide a safe and homely environment that promotes
empowerment, independence and choice, whilst enhancing our service users daily
living skills, enabling individuals to move on to a less supported setting.

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